Albany Auto Repair

421 reviews
730 San Pablo Ave. , Albany, CA 94706
Give Us A Call:(510) 616-9783
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1

Took car in for weak battery and they recommended replacement. Paid 500.00 for new battery but car won't start. They then said it's the starter. I paid 987.00 for starter and car still won't start. Now after paying 1500.00 dollars, they said take to dealership. Bad service and wrong diagnostic methods. Consumer shouldn't have to pay for wrong assessment.

Christopher, we're deeply sorry for the frustrating experience. We pride ourselves on accurate assessments, and we apologize for the inconvenience caused. Your feedback is important, and we'll use it to improve our diagnostic methods. If there's anything we can do to regain your trust, please don't hesitate to reach out.

- Adams Autoworx Albany
5

Great service, thorough, and knowledgeable! Kept me updated about my repairs, provided photos and answered my questions. Even better, this was a repair that included rodent damage where the critter left a giant, rather disproportionate turd under the hood. So that’s funny. Genuinely funny! Even for me when it’s my car. They kept a straight face and were super professional, while I’m over here snickering like a middle-schooler. Thank you! Recommend!

Thank you Andrea for this fantastic review! We appreciate your recommendation and are thrilled you had a great experience with us. Don't hesitate to reach out if you need anything.

- Adams Autoworx Albany
5

Everyone was super warm and friendly -- they got the work done really quickly, provided timely updates and phone calls, and provided really extensive detail about the work that needed to be done. Will definitely be back for all my car maintenance!

Thank you Emma for your awesome 5-star review! I am so happy to hear that our team made your experience a positive one. We strive to provide excellent service and detailed explanations to all of our customers. We look forward to seeing you again for all of your car maintenance needs!

- Adams Autoworx Albany
5

So professional- calm, respectful, great listeners and explainers Clearly looking out for my best interests, and clearly knowledgable

Thank you, Mandy, for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing professional and knowledgeable service while putting your best interests first is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

- Adams Autoworx Albany
5

Grest experience, welcoming and experienced. Made sure I understood the proposed work to be done. He understood the budget limitations and presented that which had to be done now as well as a gentle reminder to be mindful (and watchful) about what was put off.

Thank you for your glowing review, Donna! We're delighted to hear that your experience with us was top-notch. Our team takes pride in providing a welcoming and knowledgeable service. Working within budget constraints, while ensuring your safety, is always our priority. We appreciate your trust and look forward to serving you again in the future!

- Adams Autoworx Albany
5

Another excellent job.

Thank you for taking the time to leave us a review, Gerald! We are thrilled to hear that you had another excellent experience with us. We appreciate your continued trust in our company and we look forward to serving you again in the future!

- Adams Autoworx Albany
5

My 2003 Subaru Forester drove away very smoothly, and I feel relieved! A surprise plus: When I brought my car in only the Passenger window worked; I hadn't been able to open all 4 windows for years...When I drove home today ALL my windows worked!!! Miracles do happen:) Thank you!

Thank you for leaving such a kind review, Janet! We are thrilled to hear about your positive experience with us and your car. It's great to know that your Subaru Forester is running smoothly and that we were able to fix the window issue. We appreciate your trust in us, and we look forward to serving you in the future.

- Adams Autoworx Albany
5

Ronnie is the man. Nice guy and my care is running good. I appreciate your help on this. Lawrence Smith

Thank you, Lawrence! We're thrilled to hear that you had a great experience with Ronnie. We pride ourselves on providing top-notch service, and we'll be here for any future automotive needs you may have.

- Adams Autoworx Albany
5

Thank you, Danell, for your perfect rating! Thrilled to know you had a great experience with us. We appreciate your support and look forward to serving you again soon.

- Adams Autoworx Albany
5

My daughter and I came in to have her 2008 Rav4 serviced. The car has a lot of issues, but unfortunately we didnt have a lot of money to repair all of the problems. As always, Ronnie was very helpful, patient and listened to our concerns. He made suggestions as to what the most important things to fix and gave us a very fair price. The car was ready fairly quickly and now runs great. Thank you to all the staff at Adams Autoworx!! We are customers for life!

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