Ronnie and the team were a huge help! Ronnie advised that the shop was very busy and may not be able to check and replace a bad wheel bearing. When he took a look at my car, he noticed the sticker from my last oil change and offered to schedule my car for an oil change and notate the wheel bearing issue for the technician to check as part of the multipoint inspection rather than just charge me a more expensive diagnostic. They were able to get my car back to me at the end of the day in spite of how busy they were. The techs created a list of deferred maintenance needed, and Ronnie gave me a gift card to help out with my laundry list of maintenance. People and companies that provide great customer service and are willing to work with those of us on a budget are worth going back to and worth writing our first online reviews for. Thank you, Autoworx!
Hi Zee! We couldn't be happier to see this incredible review! Thank you for highlighting Ronnie and our team. Providing exceptional customer service and ensuring transparency is our goal. We appreciate your trust and loyalty. Remember, we are always here to help with any maintenance or repair needs you may have.
- Autoworx Albany