5

I can't understand why anyone would give Tom a bad review. My mom and I have been taking our cars to him for the last 20 years, literally. I live in SF now but I wouldn't take a car to anyone else. As I type this he just fixed my breaks and did a tune-up, AND took my car to a shop down the block to get it smog certified. I told him I could only afford $500 this time, but get more work done in two weeks, so even though the work came to $650 he's going to let me pay the lesser amount now and the rest the next time I get work done. I mean, c'mon. Who else would do that? He's thorough, does good work, works with clients well and is always honest and up front. In short, he's pure awesome. I feel pretty lucky to have a mechanic I can trust!

5

Tom & Ronnie are the best at what they do !!

5

I always get prompt and thorough service at a fair price at Nippon European Motors. My 1981 Datsun Longbed pickup would be in a junkyard without them

5

Excellent service and work, great people.

5

Excellent service and work, great people.

5

After roughly 30 years working with Tom at Nippon European Motors, I think it is time to write a review! Tom's shop currently services my Toyota Camry and previously serviced my Honda Accord. The shop's work is excellent and the pricing is, I think, fair, though not cheap. The work itself is always first right. Tom, the owner, goes out of his way to be informative and helpful as does Ron, the office manager. I now see that there are some negative reviews. I simply cannot understand why. For 30 years I drove back and forth twice a week to Sacramento State where I taught and Tom always made sure my car was in good working order. If I have even a slight problem that does not require a service, I simply call, bring the car by and it gets fixed with little or no charge. To adapt what I have said in recommendations for excellent students: "I recommend Nippon European Motors without qualification."

5

Nippon European Motors great! Service is always efficient, and the customer service is impeccable!

5

Tom and his team are efficient, thorough and a pleasure to work with always! Wouldn't take my car anywhere else!

5

I brought my 2000 Volvo S70 in here to get diagnosed when my check engine light started blinking. The cost for this diagnosis was over $100 less than what another shop had quoted me (good start). Once the diagnosis was complete they quoted me a fair price for the repairs. Since the car was so old and would be needing a timing belt replaced in the near future (which Nippon also confirmed for me), I decided not to have the work done and move on to a new vehicle. They were very understanding of my situation and even allowed me to keep the car there for a few days while I figured out where I was going to have it towed. Fair prices, honesty, and courtesy... This is a great shop and I would recommend them to anyone.

5

Excellent customer service! I was visiting from out of town and recently had an issue with our car left locally. Needed it checked prior to driving out of town with family. Staff quickly understood, immediately placed our SUV on the lift and diagnosed the issue. Great customer care and would HIGHLY recommend to anyone!