I would like to thank Tom and Juan for their excellent service, communication, honesty, and general friendly demeanor. After a nail punctured my tire for the second time in three months, I was not looking forward to purchasing a new tire. They attempted to patch the tire, and told me that if the patch didn't hold, I would have to get a new tire. The patch lasted for a few days, then bam - deflating. Normally this wouldn't have been such a dire situation, but I was needing to drive ~500 to see family in three days, and boy was I grateful for N.E.M. They fixed my tire in a day. One day. Amazing. I appreciate their service so much, and cannot praise them highly enough.