Im new to the area (originally from a small town), and my in-laws recommended Adams Autoworx Albany. The folks at Adams knew them and spoke so warmly about themit immediately gave me a good feeling, like Id found a shop that really values community. After my experience, it was clear why my husband's parents have trusted this place to care for their cars for decades! I brought my car in for a coolant hose replacement, but I also needed a specialized size tire replaced. Id planned to get the tire handled somewhere else, but Adams was able to order and replace it within 24 hoursand their price was so good, I just had them do it. That kind of quick turnaround tells me theyve got solid relationships with their suppliers. The whole experience was smooth. Melissa got me a ride home after I dropped off my car (which I wasnt expecting!), and she asked really smart questions about what I was experiencing with the carsuper knowledgeable and helpful. Ronnie sent over a detailed inspection report digitally, rating each suggested repair by importance, and Melissa called to walk me through what really mattered. I got regular updates from both of them, and they were always consistent about what was happening next and what to expect cost-wise. Ohand my car was done a whole day early! Overall, I felt really taken care of. The service was great, the communication was even better, and it felt like the kind of place Ill definitely come back to. Highly recommend.
Hi Ajani, thanks for the glowing review! We're thrilled to hear that you had such a positive experience at Adams Autoworx Albany. It's great to know that our commitment to community and customer care shone through. We'll be sure to pass along your kind words to Melissa, Ronnie, and the rest of the team. We look forward to serving you again in the future!
- Autoworx Albany