Dropped an older Honda off for repair. Was a little nervous at first, since it was my first car, and I hear all kinds of thing about mechanics. The up front experience was very pleasant, Ronnie never seemed exasperated for as little as I knew about the car's insides. Gave an up-front quote for the full inspection & oil change, and said he'd call for any further repairs deemed necessary. Did just that later in the same day. They showed me in-person the parts they replaced, and cost seemed fair from online comparisons. Would definitely go back.